74bd Privacy Policy

Introduction and Scope of Application

74bd ("we", "our" or "the Company") operates a trusted online betting and casino platform for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, store, disclose and protect your personal information through our website 74bd.cam ("Site"), related mobile applications and all digital services.

This Policy applies to all registered members, prospective members and anyone visiting our Site. By using our services, you consent to the terms described in this Policy. This Policy should be read together with our Terms and Conditions.

We reserve the right to amend this Privacy Policy from time to time. For any significant changes, we will send a notification to your registered email address and update the published date on the Site.

Information We Collect

74bd collects information about you from various sources. This information helps us improve the quality of our services and personalise your experience.

2.1 Information You Provide Directly

When you register with us or use our services, we may collect the following information:

• Full name, date of birth and national identity details
• Email address and contact details
• Residential address
• Financial information such as bKash number, Nagad number, Rocket number or bank account details (for processing transactions)
• Login credentials used for security

2.2 Information Collected Automatically

When you use our Site, the following information may be collected automatically:

• IP address and device identifiers
• Browser type, operating system and device information
• Navigation patterns on the Site, pages visited and time spent
• Referral URLs and search terms
• Betting history, gaming activity and transaction records
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may also receive information from trusted third-party verification agencies. This information is used solely for legal compliance and security purposes.

Purpose of Using Information

74bd uses the information collected about you for the following lawful purposes:

3.1 Service Delivery and Operations

• Creating, managing and verifying your account
• Processing deposits and withdrawals via bKash, Nagad, Rocket and bank transfer
• Running gaming and betting services without interruption
• Providing customer support, in particular the 24/7 Bengali live chat service
• Delivering bonuses, promotional offers and VIP benefits

3.2 Security and Legal Compliance

• Verifying identity and confirming age (21 years or older)
• Preventing fraud, money laundering and other unlawful activities
• Enforcing and monitoring responsible gaming policies
• Complying with applicable laws and regulations
• Resolving disputes and ensuring fair play

3.3 Service Improvement

• Analysing user behaviour to improve Site performance
• Conducting research to introduce new games and features
• Identifying and resolving technical issues
• Providing a personalised experience based on your preferences

Information Disclosure and Third Parties

74bd never sells your personal information or rents it to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted technology and payment partners who assist in operating our platform. These partners may access only the information necessary to provide specific services and are bound by strict confidentiality agreements.

4.2 Legal Obligations

If required to comply with a court order, government directive or applicable law, we may be obliged to disclose information to the relevant authorities.

4.3 Business Transfers

In the event of a company merger, acquisition or asset sale, your information may be transferred to the new ownership. We will notify you before any such change and ensure protection in accordance with this Policy.

4.4 Game Providers

Our game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming and Ezugi, may collect certain technical data during gameplay. This data collection is governed by each provider's own privacy policy.

Data Protection and Security Measures

74bd applies industry-standard technical and organisational measures to protect your personal information. We believe a secure platform is essential to any quality gaming experience.

5.1 Technical Safeguards

• SSL/TLS encryption is applied to all data transmissions
• High-grade encryption methods are used for storing payment information
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are used to prevent unauthorised access
• Two-Factor Authentication is offered to all users

5.2 Organisational Safeguards

• Only authorised personnel may access personal information on a need-to-know basis
• All staff and partners receive privacy training
• A rapid response plan is in place in the event of a data breach

Although we apply the highest security measures, guaranteeing 100% security on the internet is not possible. We therefore ask you to use a strong password and keep your account credentials confidential.

Cookies and Tracking Technologies

74bd uses cookies and similar tracking technologies that help improve Site performance and personalise your experience.

6.1 Types of Cookies

• Essential Cookies: Indispensable for the basic functioning of the Site — they store login sessions, security tokens and language preferences
• Functional Cookies: Remember your preferences and settings so you have an improved experience on future visits
• Analytics Cookies: Analyse patterns of Site usage and help improve performance
• Security Cookies: Used to detect and prevent fraud and to protect your account

6.2 Cookie Controls

You can disable or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause certain important Site functions, such as login and transactions, to stop working correctly.

Data Retention Period

74bd retains your personal information only for as long as necessary. Retention periods follow the policy below:

• Active account data: for the entire period the account remains active
• After account closure: for the minimum period required for legal and regulatory compliance
• Transaction records: for the period prescribed under financial regulations
• Dispute-related information: until the relevant dispute is fully resolved
• Marketing preferences: until you withdraw your consent

Once the specified period has passed, we securely delete your information or anonymise it so it is no longer linked to you.

Your Rights and Choices

As a registered member on the 74bd platform, you have the following rights over your personal information:

8.1 Right of Access

You have the right to know what information we hold about you. By logging into your account you can view your profile information. Contact our support team for more detailed information.

8.2 Right of Rectification

If any of your information is incomplete or incorrect, you may request that it be corrected. Some information can be updated directly from your account settings; for other cases, please seek assistance from our support team.

8.3 Right to Erasure

Under certain conditions, you may request that your personal information be deleted. However, we may be required to retain certain information due to legal obligations, ongoing transactions or the need to resolve disputes.

8.4 Right to Object to Marketing Communications

To stop receiving promotional emails and messages, you can disable marketing communications from your account settings at any time or notify our support team.

Protection of Minors

74bd strictly does not provide services to persons under the age of 21. We actively verify age, and if we become aware that a minor has registered, their account will be closed immediately and any information collected will be securely deleted.

If you believe a minor is using our platform, please notify us immediately. We are always committed to the online safety of children and young people. To learn more about responsible gaming, visit our Responsible Gaming page.

International Data Transfers

Our servers and technology infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that such transfers are carried out in accordance with the protection standards described in this Privacy Policy. We enter into appropriate agreements with all partners who transfer data to ensure your information remains protected.

Third-Party Sites and Services

74bd.cam may contain links to third-party websites. Clicking these links will take you to sites outside our control. We are not responsible for the privacy practices of these external sites. We advise you to read the privacy policy of any third-party site carefully before using it.

Game provider software is integrated directly into our platform, and the relevant provider's own data practices may apply while playing those games.

Changes to the Policy

We may amend this Privacy Policy from time to time as a result of changes in applicable law, business operations or service improvements. For any significant changes:

• A notification will be sent to your registered email at least 7 days before the date of the change
• A clear notice will be displayed at the top of the Site
• The "Last Updated" date at the top of the page will be changed

Continued use of our services after any changes will indicate that you have accepted the updated Policy. We recommend checking this page regularly to stay informed about changes to the Policy.

Contact and Complaints

If you have any questions, concerns or complaints about this Privacy Policy, please contact us. Our privacy team is always ready to respond to your enquiries.

After receiving your complaint, we will try to respond as quickly as possible. For complex matters, it may take a bit more time to complete a full investigation.